Apple refused to unlock the iPad's deceased

Josh Grant's mother died and left him the iPad, however, certain Apple does not support unlocked unless a court order.

• Apple rejected the victim's unlocked iPhone

Josh Grant had shared her story on the BBC that his mother died after a battle with cancer. In his will, she wanted the property to be equally divided between five sons. They decided that he would inherit the iPad. However he did not know the account name and password so the mother had repeatedly contact Apple for help unlock the tablet. The company provides Activation Lock anti-theft feature, and if no ID and password, users can not activate the iPad.

Apple Josh Grant desire more flexible, but the company explains them to make such a strict policy is to protect the customer in case of device loss or theft.

"We can not ask mom authorized write because she had lost. So my brother was thanks to Apple, but they are required to prove papers. We have put the death certificates, wills and letters of the law Professor, but it was not enough. Now they claim to have a court order to prove my mother was the owner of the iPad and iTunes account, "Grant said.

This is impossible because the court costs would be extremely costly. They have to hire a lawyer for $ 334 USD per hour. After the BBC post, a lot of people who share similar situations and recommends that if inherited electronic devices, make sure that the recipient has been provide the password.

More at: Click HERE